We're excited to announce that Candle AI is now officially partnered with 8am's DocketWise, bringing powerful inbox-native workflows directly to immigration firms using DocketWise.

DocketWise helps immigration law firms streamline client intake, manage client and matter information, prepare immigration filings, and guide matters from intake through resolution. Through this partnership, attorneys, paralegals, case managers, and support staff can access key DocketWise client and matter details directly within Gmail and Outlook.

For immigration professionals, every email can carry significant weight. Questions from beneficiaries, employers, sponsors, and family members often involve matters that affect a person's ability to work, travel, remain in the United States, and plan for the future. Providing accurate and timely answers requires access to the right information at the right time.

By bringing DocketWise client and matter information into the inbox alongside each email conversation, Candle gives legal teams the context they need to understand matters faster and respond with greater confidence. The result is less time spent switching between systems, more informed client communication, and a more efficient workflow for the entire firm.

By reducing time spent on email, Candle AI helps immigration firms save up to 1–2 hours per day per user and respond to clients up to 75% faster, enabling legal teams to focus on the work that drives the greatest value for clients.

Together, Candle AI and DocketWise help immigration professionals spend less time managing email and more time focusing on clients, cases, and outcomes.

We're excited to partner with DocketWise and continue bringing the information legal professionals need into the inbox, right where much of their work already happens.

The problem: email drives legal work, but it wasn't built for it

The legal workday begins in the inbox. Client communications, opposing counsel correspondence, internal collaboration, document exchanges — nearly every matter touches email. Yet the information attorneys need to respond effectively rarely lives there. It lives in your case management system.  

That gap creates daily friction every lawyer and paralegal recognizes:

Context is hard to reach. Client information, matter status, deadlines, documents, and recent activity all live in DocketWise. To answer a single email, you often have to leave your inbox and search for the information you need. 

System switching eats hours. Meaningful responses require jumping between email, DocketWise, document management systems, calendars, and other tools throughout the day.

Billable time gets lost. A significant portion of legal work happens inside email, but too often that time never gets captured or associated with the correct matter.

Client experience suffers. When attorneys spend time tracking down information instead of responding, turnaround times increase and the client experience takes a hit. 

We call it the "email scavenger hunt." It's a workflow challenge that costs firms time, efficiency, and billable hours every day—and it's exactly what Candle was built to eliminate. 

What you can do with Candle AI + DocketWise

Work directly from your inbox. Draft emails, create tasks, log communications, and move matters forward directly from Gmail or Outlook. 

Respond with full context, every time. Access client information, case details, deadlines, and recent DocketWise activity alongside every email, helping you respond faster and with greater confidence.

Keep DocketWise records up to date automatically. Emails are logged to the appropriate matter without manual entry, ensuring case records remain accurate, organized, and complete.

Capture more billable work. Time spent communicating with clients and colleagues is tracked and associated with the correct matter, helping firms recover billable hours that would otherwise be missed.

Stay organized across all matters. Prioritize and organize emails by matter, making it easier to manage a busy inbox and focus on the work that needs attention most. 

What this means for your firm

Firms using Candle AI with DocketWise can expect meaningful improvements across their day-to-day operations:

• 1–2 hours per day saved on email management 

• Up to 75% faster client response times with matter context available at your fingertips 

• More billable time captured from communication-driven legal work

• Stronger matter organization and more complete case records with less manual effort

A better way to connect email and case management

Email remains the hub of legal communication. It's where conversations start, decisions are made, and work moves forward. Yet for most firms, critical matter information still lives somewhere else.

By bringing DocketWise directly into Outlook and Gmail, Candle AI eliminates the disconnect between communication and case management. Attorneys and staff can access context, take action, and maintain accurate records without disrupting their workflow.

No more searching for information. No more switching between systems. No more billable time left on the table.

See Candle in action

Curious how Candle AI works? Book a demo — we'd love to show you what your inbox looks like with the full power of MyCase behind it.

Candle AI is the unified context layer for law firms, embedded directly inside Outlook and Gmail and connected to your firm's tech stack. As an 8am partner, we integrate with MyCase, and we also work with Clio, Filevine, and other leading legal practice management systems.