We're excited to announce that Candle AI is now an official partner of 8am, with a deep integration into 8am MyCase that brings real-time client, matter, and case activity directly into the place where most legal work actually happens: your inbox.

8am is the company behind MyCase, LawPay, CasePeer, and DocketWise — the platforms thousands of law firms rely on every day to run their practice. Joining their partner ecosystem is a meaningful step for us, and the MyCase integration is the first product of that partnership.

For firms running on MyCase, this means no more bouncing between email and your case management system to piece together context, log communication, or capture billable time. Candle AI surfaces what you need, where you need it - inside Outlook and Gmail - so you can respond, take action, and move work forward without leaving your inbox.

The problem: email runs the day, but it isn't built for legal work

The legal workday starts in the inbox. Client updates, opposing counsel correspondence, internal coordination, document exchanges — almost everything flows through email at some point. But the context required to respond well almost never lives in email itself. It lives in your case management system.

That gap creates daily friction every lawyer and paralegal recognizes:

• Context is hard to reach. Client details, matter status, deadlines, and recent activity all live in MyCase. To respond to an email, you have to leave email.

• System-switching eats hours. Every meaningful response means toggling between your inbox, MyCase, your document storage, and your calendar.

• Billable time slips through the cracks. A lot of real work happens in email — and a lot of it never gets captured as time entries tied to the right matter.

• Client experience suffers. When responses take longer because context isn't readily available, clients feel it.

We call it the "email scavenger hunt." It slows everything down — and it's exactly what we built Candle to solve.

How Candle AI and MyCase work together

MyCase is your firm's system of record. It's where cases, contacts, documents, and workflows live. Candle AI doesn't try to replace any of that — it extends MyCase into the inbox.

Inside Outlook and Gmail, Candle AI:

• Pulls real-time matter, contact, and case activity directly from MyCase

• Surfaces that context alongside each email, so you see the full picture as you read

• Lets you take action — drafting, logging, time capture, task creation — without leaving the message you're in

Everything you do then syncs back to MyCase automatically. Your case records stay accurate. Your time stays captured. Your team doesn't change how they work — the inbox just gets a lot smarter.

What makes this integration different

A lot of tools touch email. Very few are built for how legal professionals actually use it. Candle AI stands apart because it combines:

• Deep, native integration with MyCase — not surface-level email syncing

• Real-time client and matter context rendered alongside every relevant email

• Inbox-native actions for drafting, time tracking, task creation, and matter logging

This isn't a chatbot bolted onto Gmail. It isn't a generic AI assistant. It's a legal-context layer purpose-built for the way attorneys, paralegals, and firm administrators already spend their day.

What you can do with Candle AI + MyCase

• Work directly from your inbox. Draft client emails, create tasks, and move matters forward without leaving Outlook or Gmail.

• Respond with full context, every time. See client details, matter status, and recent case activity right alongside each email — so replies are faster and more accurate.

• Keep case records complete automatically. Every email gets logged to the right matter without manual effort. Nothing slips, and case history stays reliable.

• Capture more billable time effortlessly. Time spent on email communication is tracked and tied to the correct matter — recovering revenue that normally goes unbilled.

• Stay organized across all matters. Emails get categorized and prioritized by case, so high-volume inboxes don't bury what matters most.

What this means for your firm

Firms using Candle AI with MyCase can expect meaningful, measurable improvements:

• 1–2 hours per day saved on email management

• Up to 75% faster client response times, with full context at your fingertips

• More billable hours captured automatically from communication-driven work

• Better organization across matters, with no extra manual effort

A more connected way to work

Email isn't going anywhere. For most law firms, it's still the central nervous system of daily practice. But it doesn't have to stay fragmented from the rest of your work.

With Candle AI and MyCase working together, your inbox stops being a place where work gets managed and starts being a place where work actually gets done. Context, action, and record-keeping all come together in one place.

No more searching for information. No more switching between systems. No more billable time left on the table.

See it in action

Already on MyCase? Explore how Candle AI fits into your workflow on the MyCase integration page.

Curious how Candle AI works? Book a demo — we'd love to show you what your inbox looks like with the full power of MyCase behind it.

Candle AI is the unified context layer for law firms, embedded directly inside Outlook and Gmail and connected to your firm's tech stack. As an 8am partner, we integrate with MyCase, and we also work with Clio, Filevine, and other leading legal practice management systems.